Minimal Cookies
We use only the cookies strictly required to keep the site functional and your session secure.
No Ad Trackers
We do not use advertising cookies, cross-site trackers, or behavioural profiling of any kind.
You're in Control
You can manage or delete cookies via your browser settings at any time, though some features may not work without session cookies.
1. What Are Cookies?
Cookies are small text files that a website places on your device when you visit. They are widely used to make websites work efficiently, remember your preferences, and provide information to the site owner.
Cookies cannot execute code, carry viruses, or access information on your device beyond what the website that set them is permitted to read. They are not harmful.
Similar technologies — such as local storage and session storage — serve comparable purposes and are discussed alongside cookies in this policy.
2. How Otter Hive Uses Cookies
Otter Hive uses a very limited set of cookies, all of which are strictly necessary or functional. We do not use advertising cookies, retargeting pixels, social media tracking cookies, or any third-party analytics that build a profile of your behaviour across the web.
3. Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are required for the Service to function. They cannot be switched off without breaking core functionality. No personal data collected by these cookies is used for marketing.
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
oh_session |
Essential | Maintains your login session. Expires when you close your browser or log out. | Session |
oh_auth |
Essential | Persistent authentication token when "Remember me" is selected. Allows you to remain logged in across browser restarts. | 30 days |
oh_csrf |
Essential | Cross-site request forgery protection token. Required for secure form submissions. | Session |
3.2 Functional Cookies
These cookies remember choices you make to improve your experience. They are not strictly necessary to use the site but enhance usability.
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
oh_prefs |
Functional | Stores lightweight dashboard preferences such as default market view and alert settings. | 1 year |
oh_cookie_consent |
Functional | Records that you have acknowledged this cookie notice so it is not shown on every page visit. | 1 year |
3.3 Analytics, Advertising & Third-Party Tracking
| Category | Used? | Notes |
|---|---|---|
| Analytics / behaviour tracking | Not Used | We do not use Google Analytics, Mixpanel, Hotjar, or similar services |
| Advertising / retargeting | Not Used | No ad networks, pixels, or retargeting cookies are placed by Otter Hive |
| Social media trackers | Not Used | No Facebook Pixel, Twitter/X tags, LinkedIn Insight, or equivalent |
| Third-party profiling | Not Used | We do not permit any third party to set tracking cookies on our domain |
4. Third-Party Cookies
Otter Hive does not permit third-party advertising, analytics, or tracking cookies to be set on our domain. The only third-party context in which a cookie may be set is during the payment checkout process, where our payment processor may set its own session cookie to maintain a secure payment flow. This cookie is governed by the payment processor's own cookie policy and is deleted at the end of the checkout session.
We use Google Fonts and Font Awesome (icons) loaded from CDN. These are loaded only as static assets; they do not set cookies or track users.
5. Managing & Deleting Cookies
You can control cookies through your browser settings. Most browsers allow you to:
- View all cookies currently stored on your device
- Delete some or all cookies
- Block cookies from specific websites
- Block all third-party cookies
- Receive a notification before a cookie is set
Please note that disabling essential cookies (such as oh_session and oh_csrf) will prevent you from logging in and using the Service.
Browser Cookie Settings
Chrome
Settings → Privacy and Security → Cookies and other site data
Firefox
Settings → Privacy & Security → Cookies and Site Data
Safari
Preferences → Privacy → Manage Website Data
Edge
Settings → Cookies and site permissions → Cookies and site data
Opera
Settings → Advanced → Privacy & Security → Site Settings → Cookies
Mobile
Check your browser's app settings or device privacy settings for cookie controls
6. Local & Session Storage
In addition to cookies, we may use your browser's local storage or session storage to store small amounts of data required for dashboard functionality — such as your current chart view state or cached preference settings. This data:
- Never leaves your device (it is not transmitted to our servers)
- Contains no personally identifiable information
- Can be cleared at any time by clearing your browser's site data
Session storage is automatically cleared when you close the browser tab or window.
7. Do Not Track
Some browsers transmit a "Do Not Track" (DNT) signal to websites. Since we do not engage in cross-site tracking, behavioural advertising, or third-party analytics, enabling DNT in your browser has no practical effect on your Otter Hive experience — you are already not being tracked in those ways.
8. Changes to This Policy
We may update this Cookie Policy from time to time. Any changes will be reflected by updating the "Last updated" date at the top of this page. For material changes, we will notify registered users by email or via a notice on the Service.
9. Contact Us
If you have any questions about our use of cookies or this policy, please contact us at [email protected]. We will respond within 30 days.